See Return Policy

Approval must be obtained and a Return Goods Authorization Number must be granted before returned merchandise will be accepted. Full credit will be granted on merchandise shipped in error or defective. All items considered for return (excluding damaged or defective items) must be in mint condition and in original packaging. Any alteration of tools by the user releases B2BProfessionaltools.com from any warranties, expressed or implied, and all liabilities for damages sustained in use of the altered tools. If altered items are returned for credit, no credit will be issued and the items will not be returned to the customer. A restocking charge of 10% may be charged for returned items at the discretion of B2BProfessionaltools.com. The customer will be liable for the shipping costs for returned goods that are not defective. A refund check may be issued in lieu of a credit card credit.